Shipping policy

Shipping Policy

Processing Time

Orders placed before 5:00 pm Melbourne time on business days are dispatched the same day. Orders placed at or after 5:00 pm, on weekends or on Victorian public holidays are dispatched the next business day.

If an unexpected dispatch delay occurs, we will contact you using the email address provided at checkout.

Shipping Within Australia

We offer free standard shipping Australia-wide.

Orders are sent using Australia Post or Couriers Please, depending on the delivery address and available service.

Estimated Delivery Time

After your order has been dispatched, standard delivery usually takes approximately 2–8 business days within Australia.

Delivery estimates begin from the date of dispatch, not the date the order is placed.

Delivery times are estimates only and may vary due to the delivery location, carrier delays, weather events, public holidays or other circumstances outside our control. Remote and regional areas may take longer.

Tracking

Where tracking is available, tracking details will be sent to the email address provided at checkout once your order has been dispatched.

Delivery Address

Please check your delivery address carefully before placing your order.

If you notice an error after ordering, contact us as soon as possible. We will try to assist, but we cannot guarantee that an address can be changed once an order has been processed or dispatched.

Delivery Issues

If your parcel appears delayed, damaged or missing, please contact us at support@all4dogtreats.au with your order number so we can assist.

Contact

For any shipping questions, please contact:

All4DogTreats
Email: support@all4dogtreats.au